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* Better trained staff are more motivated in their roles.
* If you create a one, three or five year training plan for each member of your team you are investing long-term for their benefit (and ultimately yours).
* Better trained and more efficient staff make for more satisfied clients.
* If your training plan is focused on a 'team' the whole team will improve and help each other in their areas of strength.
Let's look at each of these items in turn to see how they help to improve employee loyalty.
Committing To Invest.
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More Satisfied Clients.
If your staff are more confident in their abilities and better trained they will be able to complete their cases as quickly as possible. Less mistakes will be made and a much better service will be received by your clients. In an increasingly competitive market, having satisfied clients spreading the word about your excellent service is a huge benefit to your law firm.
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