avzkx8u2
Joined: 09 Aug 2013
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Posted: Mon 3:50, 19 Aug 2013 Post subject: Fleeced by a taxi passenger complaints ridicule th |
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'Silver Grant' phones,[link widoczny dla zalogowanych], teasing each other mocking tone to add My anger it hard, thinking that this phone is the other side come. "Chen said, not for a mere few corners, intention is to strengthen the other side of the driver's education to improve quality of service. But when he proposed to educate the driver,[link widoczny dla zalogowanych], the other a customer service said: "Do you think he is God How to deal with than you say." Mr. Chen said that in the process of negotiations with each other, through the Consumer Protection Committee of mediation,[link widoczny dla zalogowanych], " Silver Grant "agreed to refund the overcharged amount of a penalty two refunded $ 48. But then it was repeatedly asked about their home address, identity,[link widoczny dla zalogowanych], saying that a refund through the post office, but until March 13 that he has not received. Strange that every other cell phone number to contact him are different,[link widoczny dla zalogowanych], and back again when the call ends, it is no answer. Reporters call the Silver Grant taxi complaint hotline 54315366 Limited, Mr. Zhao said that this matter has been handled, 48 yuan a refund has been sent through the post office, but also on Mr. Chen expressed regret. Reporters asked,[link widoczny dla zalogowanych], Mr. Chen suspect vehicle that carries billing system problems, I hope the company checks while the driver strengthening vocational quality education,[link widoczny dla zalogowanych], but also extremely dissatisfied with the complaint process. Zhao responded, "This driver is very honest, we gave him a half-day internal education company sent TESTED vehicle dashboard, meter,[link widoczny dla zalogowanych], did not find any problems." Reporter recently they followed up with Chen,[link widoczny dla zalogowanych], he said March 16 finally received this "heavy" refund, you can not hear each other throughout the few words of regret. 【Notes】 Reporter flange red taxi company is Shanghai taxi industry the new army, nearly 10 years of operation has also been some market share. On a window-based service industry, its handling of passenger complaints management is also an important part of the service contents. Since silver is used to build the taxi company "flange red" rise of the invoice,[link widoczny dla zalogowanych], flanges red taxi companies should exercise regulatory functions, to strengthen the management of affiliated companies, safeguard their own brand. The reporter Diao Bingfang
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